Is Tech Making Security Guards Better or Worse?

Technology can be a great way to round out and complete any security program, but it’s important to consider how tech can affect all security strategies in both positive and negative ways. Read More…

Technology: A Mixed Blessing In The World Of Security

In our fast-paced and high-tech world, we see technology moving into every area of our lives, whether it be work or play, business or personal. This is also true in the world of security, as we see more and more innovative and high-tech solutions to help solve everyday security needs every setting: business, public, and private. Technology can be a great way to round out and complete any security program, but it’s important to consider how tech can affect all security strategies in both positive and negative ways. Throwing technology at a problem won’t always create an instant fix, and it can sometimes result in unexpected and undesirable outcomes, as well. One such example to consider is the blending of technology with traditional on-the-ground security guards. Many businesses rely on guards to provide the first building-blocks of their entire security program. This is a great strategy, and time-tested, but problems can and will arise when we see technology moving into the scene. This is a subject being discussed by both security professionals and the businesses that rely on them, with the ramifications affecting everyone involved. When technology and guards combine, it’s time to take a closer look. So is tech making security guards better or worse? Read on to find out more.

Virtual Guards

One shining example of the successful integration of tech and security guards is in the realm of virtual guards. Virtual guard systems represent one of the most innovative ways to secure your business or property. Security guards working in a virtual guard setting will use high-tech systems to monitor a business or property. This might include using electronic surveillance video systems, electronic access control systems, or mobile surveillance units. Rather than act as a passive monitoring strategy, these systems can be monitored actively by a security guard on site or at a remote location. The guard can remotely activate locks and gates, view video streams, and even listen to or broadcast audio remotely. In this way a guard can act as a remote escort or virtual guard, responding to both friendly individuals and intruders.

The Effects Of Technology On Security Guard Performance

Security guards can work with technology you already have in place in your security program. The image of the old-fashioned security guard unable to use a computer is outdated. Modern guards are fully trained to use the high-tech solutions already in place in your business or property. They should already be familiar with standard security technology, and if your business uses specialized technology, they can be trained in the use of those systems as well. Even better, guards can assess the efficacy of technological systems and report back to you so that you can make strong judgment calls on whether to continue using a certain technology or not. This is the most basic level of technology meeting the security guard role, and in most cases, there are beneficial outcomes from making sure the two worlds integrate effectively.

When It Doesn’t Work Out

Sometimes a guard struggles to work with a given piece of technology, or struggles to implement it to the fullest and most effective levels. This can occur for many reasons, but the solution is quite often training and professional development. If a guard in a given context is having difficulty working with a certain element of technology, it should be addressed as soon as possible to prevent any major issues from occurring due to its misuse or lack of use. An attentive manager or business owner will be sure to provide training opportunities for both old and new technological security solutions. This will ensure that everyone is on the same page and up-to-date on their ability to use technology on the job.

Security Solutions Without Technology

You don’t always need high technology to get the job done. Traditional security guards paired with “low tech” solutions can work, also. When pairing technology with guards isn’t working, it’s important to remember traditional solutions like access control, routine patrols, visible deterrence, and other tried-and-true methods of securing a location.

Final Thoughts On Technology And Security Guards

  • Consider working with a professional company to help you integrate technology and security
  • Not all security problems require a high-tech solution—keep it simple.
  • Attend conferences or conventions that can help keep you informed on tech developments
  • Know that not every technological solution will be right for you
  • Smart implementation of technology is key when working with security guards
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